This online service is bound by the provisions of the Privacy Act 1988 (Cth), including the Australian Privacy Principles.
The term “Personal Information” means any information from which your identity is apparent or can be reasonably ascertained.
When you access our website we collect your personal information in a number of ways.
When you purchase an item from our website we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
With your consent, we may send you emails about our store, new products and other updates.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Facebook, Web Push Notifications and Instant Messages
When using our checkout, there is a Facebook Messenger tick box that asks for us to keep you updated on Facebook Messenger. In ticking this box you provide you consent to receive messages and emails from us, including on Facebook Messenger.
In a similar manner, when you access our website you may be prompted to accept web push notifications and instant messages to keep you updated as our products and services. If you accept, you will have consented to receiving messages and notifications from us.
To unsubscribe from these services you will either need to follow the steps provided by Facebook or your web browser. Once you accept these types of notifications and messages we are unable to cancel for you.
We do not disclose personal information to third parties unless we are permitted to do so by law or you have given us your consent to do so.
A ‘cookie’ is a small file placed in your web browser that collects information about your web browsing behaviour. Use of ‘cookies’ allows us to change our website configuration to your needs and preferences. Although ‘cookies’ do not access information stored on your computer or any personal information, such as your name, address, email or telephone number, they do allow collection of identifiable information.
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not:
unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc)
no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer
unique token, persistent for 2 weeks, Stores information about the contents of your cart
unique token, sessional
unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access
Third Party Links
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
If you choose a direct payment gateway to complete your purchase, then our platform provider, Shopify, stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more information, we recommend you read the Shopify’s Terms of Service:
and Privacy Statement:
The Spam Act of 2003
Legislation in Australia prohibits the sending of unsolicited commercial electronic messages.
We will never knowingly send you messages or notices electronically without your consent. For more information on the Spam Act 2003, please visit:
You may unsubscribe easily by clicking on the unsubscribe link that appears in all of our marketing communications to you. We also send SMS to customers who have subscribed to receive SMS messages from us. Our SMS subscription list is an ‘opt in’ system. You may unsubscribe easily by clicking on the unsubscribe link that appears in all of our SMS communications to you.
Access and correction of information
You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information.
These services are free of charge.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
If we have not responded to you within a reasonable time, you are entitled under the Privacy Act to make a complaint to the Australian Privacy Commissioner within the Australian Human Rights Commission.
If you have any concerns please regarding your privacy or wish to discuss this policy, please contact us: